Foundgolfballs Privacy Policy


Privacy Statement

FoundGolfBalls.com uses personal information to improve your shopping experience and provide better service when purchasing used golf balls. This Privacy Policy explains what information we collect, how we may use it, and the choices available to you regarding your personal information. It also explains how you can review, correct, or update the information you have provided to us.

Your privacy is important to us, and we are committed to protecting it. If you have questions or concerns about this Privacy Policy, please contact us at customerservice@foundgolfballs.com. We also welcome feedback and suggestions that may help us improve our policies and practices.

This Privacy Policy applies to customers in the United States.

What Do You Do With the Information You Collect?

We use personal information to improve your overall shopping experience and provide better customer service. Accurate customer information allows us to contact you, process your requests, and ensure your needs are handled appropriately and efficiently.

The personal information we collect is provided by our customers in connection with their purchases, accounts, or interactions with FoundGolfBalls.com.

Will FoundGolfBalls.com Sell My Email Address?

No. FoundGolfBalls.com will not sell, trade, share, or rent your email address to third parties.

We use your email address to provide customer service, communicate information related to your orders, and send information about FoundGolfBalls.com products, promotions, and special offers.

Keeping your information on file may allow us to:

  • Process and complete purchases and provide the services you request.
  • Send catalogs, promotional offers, and other communications by mail or email.
  • Identify your product and service preferences so we can provide information about products, services, and promotions that may interest you.
  • Contact you regarding the status of your orders, including order confirmations, shipping confirmations, and tracking information.
  • Notify you about product recalls or other important information related to products you have purchased.
  • Maintain your online account so you can save time on future purchases by not having to re-enter the same information.
  • Invite you to participate in sweepstakes, promotions, or giveaways.
  • Provide more personalized and efficient customer service.
  • Improve our merchandise selection, customer service, and overall shopping experience.

Can I Opt Out of Receiving Further Communications?

Yes. You may request to stop receiving catalogs and promotional email communications at any time.

To update your communication preferences, email us at helpdesk@foundgolfballs.com or write to:

Found Golf Balls / Half Price Golf Balls — Head Office
5000 Dufferin Street, Units G & H
North York, Ontario
M3H 5T5

To unsubscribe from promotional emails, use the unsubscribe option provided in our emails or contact us directly.

If you unsubscribe from promotional communications, you may still receive transactional emails related to your orders, account activity, shipping, or other purchases.

How Secure Is My Online Transaction?

We use security technology designed to help protect your personal information during online transactions.

Personal information, including your name, address, and payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology. We regularly review and update our security practices and may use third-party security providers to help assess and maintain our security standards.

Sensitive information is encrypted during the order process to help protect it from unauthorized access.

Do You Use Cookies?

Yes. We use cookies and similar technologies to improve your browsing and shopping experience.

Cookies are small files stored on your device that help us understand how visitors use our website. They may be used to:

  • Improve site navigation.
  • Remember items in your shopping cart.
  • Provide a more personalized shopping experience.
  • Measure the effectiveness of marketing campaigns.
  • Track general website activity, including visitor counts and pages viewed.

We may also use service providers to help collect and analyze information about website traffic and customer activity. These service providers assist us in operating our business and improving our products and services.

Effective Date and Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

We reserve the right to revise or modify this Privacy Policy, in whole or in part, at any time. Any updated policy will replace previous versions and will apply to users of the site as described in the revised policy.

Trademarks

All trademarks, service marks, and trade names of FoundGolfBalls.com used on this site are trademarks or registered trademarks of FoundGolfBalls.